4 Common Reasons Your Printer Might be Jamming

There are few things more aggravating than a printer jam. You're all set to print a large project or a crucial document, only to discover that a piece of paper is stuck caught somewhere deep within the machine. Even though it's inconvenient, most paper jams can be resolved quickly. There are many Konica Minolta printer services in Orlando, FL, that can help you with service and maintenance to keep your printers run smoothly.



Often, all that is required is to locate the printer's main screen. When dealing with a print jam, this is always the first action to take. Many printers will provide clear, on-screen directions on how to clear the jam. A text or an image will show you where the stuck paper is and how to remove it safely.


Reason 1. Poor quality, Bad or old paper


As a result of the COVID-19 pandemic, many companies have mandated that staffs work from home for extended periods of time. When they get back to the office, there's a good chance that some paper has been sitting in printer trays for a long period, and old paper can create a printer jam.


The solution is simple. Remove the old paper and replace it with a new stack. If this doesn't solve the problem, something else is most likely to blame.


Reason 2: Pages get stuck inside the printer


Occasionally, even new, perfectly good paper sheets get stuck somewhere within the printer for numerous reasons. Getting paper out may appear to be a difficult task that involves a call to the IT department, but it's usually a simple remedy that even non-technical folks can perform.


Remove the toner cartridge and open the printer access doors if you're ready. Don't be concerned. None of this will necessitate the dismantling of any components. We just need a quick peep inside to observe how the paper gets around.


We can see various areas inside the printer where the paper might be stuck once it's opened. Pages can become stuck on their way through the machine if they don't quite line up with the various mechanisms. If the printer is still jamming after emptying the cache, look into Reason #3.


Reason 3: Wrong paper size


A printer can quickly become jammed if you insert the wrong paper size. When it comes to size, printers are highly finicky. Even if a page is less than a millimeter off from what the equipment expects, it can stop. Typically, an on-screen notification will appear as soon as the problem happens, informing you of the issue. The program should then guide you through the process of clearing it. If not, manually fix it using the instructions in Reason #2.


To begin with, determine the paper size that the printer is attempting to print on. If you realized you didn't use the correct paper size, simply change it and print again. If the problem was due to an erroneously loaded paper size, the process should go smoothly.


Reason 4: Printer Parts need repairing


If you've tried and failed to troubleshoot everything listed above, it's time to call in the printer professionals, such as your IT department or a managed print partner. Parts wear out and may need to be changed or fixed. If paper jams occur on a regular basis, it indicates that maintenance is required.


Need a Konica Minolta print repair service in Orlando, FL? Then, let us know. We have years of experience and will support your business and workflow needs.


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